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Power up your ServiceNow platform with our Workload Management App. It's not just another tool, it's your secret weapon for conquering workload chaos. Pre-built and available on ServiceNow’s App Store, empowering your team to get on top of their key tasks and leave shared mailboxes behind.
Unifii Crafted, ServiceNow Approved
Discover how Unifii's Workload Management App makes a difference and delivers remarkable value in your existing platform. Get ready for your team to be inspired and get back to meaningful work.
5 Reasons Why Shared Mailboxes for Request Management Don't Work Anymore
Our clients whose business processes involve a request management system have encountered a common set of challenges. While this old system may continue to trudge along, the truth is that it isn't a sustainable solution. Sticking with shared mailboxes can spell trouble, potentially dragging down customer satisfaction and wasting time and resources. It's a long-term threat to your business.
More Than Just a To-Do List: Cracking the Code of Workload Management
Ever witnessed the productivity rollercoaster within your team? One moment, it's a frenzy of customer requests drowning one member, while another hunts for tasks. We can all agree – this up-and-down ride isn't the dream scenario. But fret not, there's a smarter way to manage workloads.
Ditch the chaos of shared mailboxes and embrace next-level efficiency in ServiceNow
We've heard from Department Heads, ServiceNow Platform Owners and Process Owner. They've all sung the same tune - the struggles of juggling among mailboxes and spreadsheets and the untapped potential of ServiceNow. This's why Unifii came up with the Workload Management App - your swift and seamless answer to all these challenges.
A Platform Tailored To You
Workflows Optimised
Escape the never-ending chaos of shared mailboxes and the tangled web of scattered spreadsheets. Say hello to a new era of unparalleled efficiency, all within the ServiceNow ecosystem.
Reverse Unstructured Processes
Swap manual, complex day-to-day operations for effortless workload management through one integrated platform.
A True Enterprise Tool
Keeps track of processes with records of every single step to facilitate reporting, enhances transparency both internally and externally.
Pre-packaged Application
Available in App Store for rapid deployment. No additional licenses required and enable swift integration of new ServiceNow features.
Customisations Supported
Build specific requirements, e.g. additional fields and integrations, without instance interference. Configured using best practices and development standards to match your business standards.
Continuous Enhancements
Scalable framework that adapts to agile business goals. Developed with a defined roadmap to enable consistent improvements and compatibility with the latest SN release.
See the possibilities by exploring your options with Unifii
Our team helps you and your business align your technology with your strategic goals, and deliver the tools and processes needed to support you on your transformational journey.