Unifii's approach to Platform Management encompasses three service types:
Support
Need a team to escalate complex issues to? Or Architectural guidance to create or drive a platform roadmap? From technical case resolution to access to experts in ServiceNow modules, our Support offering adds value from day one.
Augment
Unifii enhances your existing team by providing access to our certified professionals and additional skilled resources. You'll benefit from regular, dedicated time with experienced ServiceNow experts, all without the need to go through the struggles of recruiting and training.
Outsource
For those who don't need the hassle of building and maintaining an entire platform team, our Outsource service allows you to fully delegate the platform management duty. We handle all aspects, such as system administration, maintenance, upgrades and technical support.