ServiceNow Applications to take the platform even further
Easing your pain points is what makes us tick. We've identified our customers' key asks and packaged them up on the ServiceNow store, ensuring you have access to help your tools work even more effectively for your business.
Elevating the power of ServiceNow
Working with a variety of clients and numerous asks, as well as developing processes to help our internal teams work better, Unifii have developed a suite of applications inspired through real life use cases.
Ability to bring in new ServiceNow capabilities quickly
Our packaged apps have been built, rigorously tested and approved by ServiceNow, drastically reducing delivery time.
Elimination of complex procurement processes
Purchasing applications through Unifii's store eliminates the need for RFPs and new partner onboarding, so that you can enjoy a hassle-free experience.
Built to best practise and development standards
All apps are built in a scalable manner with a quality framework, so you can configure them to match your business needs.
Made to stand the
test of time
Each application goes through a recertification process annually to ensure it is compatible with each new ServiceNow release. As you adapt and evolve with your instance, so will our apps.
Helping you gain more from ServiceNow, quicker
Unifii's suite of applications will help you improve access to Citizen Services. They were used by Buckinghamshire Council to deliver essential services to residents during the height of the COVID-19 pandemic.
The apps we currently offer are: Sales, Financial Case Management, Training, Resourcing and Recruitment Tracking.
Frequently Asked Questions
Please see our listings on the ServiceNow App Store - you can access this here.
Citizen Services Request Management allows you to streamline your public sector processes. CSRM provides local authorities and health organisations with a system to seamlessly manage citizen requests for services. It also streamlines the allocation of requests to relevant service providers, effectively managing these as well. Typical services and request types could include anything from housing and benefits to recycling and pothole repair.
The centralised system provides a workflow to turn citizens requests (submitted via an organisations web portal) into actionable tickets that are automatically assigned to service providers for management through to delivery.
You can find more information here.
See the possibilities by exploring our ServiceNow store applicatins
Our team helps you and your business align your technology with your strategic goals, and deliver the tools and processes needed to support you on your transformational journey.