ServiceNow

Overview

What is ServiceNow?

As a leading enterprise service management (ESM) tool, ServiceNow optimises processes and connects organisational silos with automated workflows. Through this unified, customisable platform, you can digitise every part of your business to work faster and smarter, leaving your teams to focus on meaningful, impactful work.

What is ServiceNow?

What We Do

Overview

Unifii's Service Overview

We empower our customers with ServiceNow expertise we yearned for when we were clients. Our services have been carefully crafted to tackle key challenges we have seen time and time again.

Unifii's Service Overview

Platform Management Services

With Unifii's Platform Management Service, your business can benefit from our brand new approach by choosing the level of intervention and assistance you need to make ServiceNow your best investment.

Advisory and Strategy

Our expert team helps you and your business align your technology with your strategic goals, and deliver the tools and processes needed to support you on your transformational journey.

Implementation Services

Combine deep technical capability & industry-wide expertise with a proven implementation methodology to ensure your ServiceNow instance fits your business.

Workload Management Application

The Workload Management App is a pre-built tool available on ServiceNow’s App Store, that revolutionises task management by replacing chaotic shared inboxes and spreadsheets with one streamlined platform equipped with data insights.

License Reseller Service

Our tailor-made licensing service sets us apart from the rest, simply because we want you to get the most from your investment. We'll do the hard work so you don't have to.

Portal Design Service

Create a seamless end-user experience for your customers and employees through your own bespoke and branded portal, tailored to what services your end-users need most.

ServiceNow Platform Assessment

Unifii's ServiceNow Health Check will help you identify issues, avoid common configuration errors, improve efficiencies and accelerate upgrades.

ServiceNow Applications

The Unifii team have created a brand new suite of ServiceNow applications to help your business use the platform more effectively and bring siloed teams together, all whilst improving transparency between departments.

Insights & Resources About Us Careers

ServiceNow Platform Management done differently.

Aligning your platform to your business provides a foundation for success. Unifii’s approach to Platform Management covers three levels: technical, governance and hybrid. 

Technical

We provide Support, Engineering, Testing and Upgrade services for your ServiceNow platform. These can include technical resources to solve simple or complex issues, enhancing your ServiceNow capabilities, ensuring that your configurations are being validated and supporting you throughout your upgrade.

Governance

We can manage your ServiceNow governance to deliver the best outcomes possible for your organisation. Our expertise will enable you to get your head around the ever-evolving capabilities of the platform. We have split this offering into a Platform Management Service, Architecture Service and Business Analysis Service.

Hybrid

Businesses who have a need for both ongoing governance and technical support will find this combination optimal. We've blended the two together to ensure you get full value from your platform, and we do the heavy lifting to understand what can be leveraged to benefit your unique situation.

See the possibilities of your
platform with Unifii

Our experts will help you and your business align ServiceNow to your strategic goals, and deliver the tools and processes needed to support you on your transformational journey.

Book a strategy session